New service launched today!

About an hour ago, WTS launched a new online chat service so that clients can instantly talk with a WTS staff member right on our web site.

You'll notice the chat box in the lower left sidebar on every page of our web site (it's also on the right sidebar of this blog). So, whenever you have a question or want to alert us to something - even while you're filling out the request form - just send us a chat and you'll get instant gratification.*

Take note of the "edit nickname" line near the bottom of the chat box - you can enter your name there so the WTS staffer can see whom they're chatting with.

We're really excited to be able to offer this cool new tool to our clients. Give it a try!

*The chat service will be monitored during regular WTS business hours, and may be unavailable when staff is away for a minute. Just check to see if the chat box says if wts.staff is online or offline. If you send us a message while we're offline, we'll get the message the next time we log in- just to be sure to leave your contact information.