Since we just sent out July bills, it's a good time to let everyone know that if you have questions about items on your invoice, the WTS web site can be really helpful.
If you need to know which article was ordered under a WTS number, or if there's no reference number on the invoice and you need to figure out who at your company is responsible for the article, just go to the "Order Status" area of our web site. All of your requests are listed by the date they were submitted. You can also search for requests by WTS number, confirmation number, or reference number. When your request appears, just click on the entry and you'll be able to see the citation and who the article was delivered to.
As always, if you have a question about an invoice you can call us at 608-262-5917, email wts@engr.wisc.edu, or chat with us online.
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