Friday, November 19, 2010

Happy Thanksgiving!

Everyone at WTS wishes our clients a happy and safe Thanksgiving holiday!

And a reminder -- WTS will be closed Thursday and Friday (November 25 & 26) for the holiday.

Friday, November 5, 2010

New, Simplified Pricing - Starting January 2011

We're changing our price structure, beginning with the January 2011 invoice (which you'll receive in early February).



WTS hasn't changed fees in many years, and this change is intended to simplify our prices, not increase our revenues.



There will be a flat article fee, regardless of where we get the article. So, you'll be saving $1 for every off-campus article we provide (please note that off-campus supplier fees are still passed on to our clients) .

We're also doing away with the copyright surcharge. so you'll save $1 on every article for which we've paid copyright on your behalf.

Due to the increasing number of book loan requests and the intensive work related to tracking books, our Book Loan fees are increasing slightly:

Base Fee: $20 per title (up to 3 volumes)
Rush: +$10 request must be received by 12:00 p.m. CST
Super Rush : +$20 request must be received by 2:00 p.m. CST
Renewal: $10
Overdue: $10 per week

Our book shipping and replacement fees have not changed (we only charge to ship books when you do not provide a FedEx or UPS account number).

Our Research/Literature Searching fees are not changing.

We hope these changes make it a bit easier for you to estimate what an item would cost. Thank you all for your business and we look forward to continuing to provide you fast, reliable, and affordable service!